client services
Your journey with Lucian Matis is one of collaboration and craftsmanship. Discover the different paths to finding your perfect piece, from our ready-to-wear collection to fully bespoke creations.
Standard Luxury Sizing
Made-to-Measure
For a truly personalized silhouette, our complimentary service tailors any design to your vision. We craft to your unique measurements and can personalize details like sleeves, necklines, trims, and silhouette on any dress in our collection.
Bridal
Begin with a blank slate. For your most important moments, collaborate with our atelier to create a one-of-a-kind garment from a concept of your own.
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Our Made-to-Measure service offers the flexibility to perfect your chosen piece. It begins with any design from our collection, which we then tailor to you in one of two ways:
Personalized Fit
We craft the garment to your unique measurements for a flawless silhouette.Personalized Design
Go beyond fit and modify the design itself. We can often accommodate changes such as:Adding or altering sleeves
Changing the neckline
Adjusting the gown's length or volume
Creating it in a new color
This service allows you to put a personal signature on a Lucian Matis design.
The Process:
We begin by taking your precise measurements.
For clients who can visit our Toronto showroom, the process includes an initial fitting and a secondary fitting with alterations to perfect the garment.
Once your dress is ready for pickup and has been finalized, no further alterations can be provided.
Please Note: An atelier fee applies for custom sizes over 16.
[View our Size Guide] | [Contact Us to Discuss Modifications]
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For the ultimate expression of individuality, our fully bespoke service is a collaborative journey to create a singular work of art. This process is for the client who desires a garment conceived entirely from their vision, whether for the red carpet or the aisle.
We begin with an in-depth consultation to discuss your inspiration, sketches, and fabric selections. From there, our atelier brings your unique vision to life through multiple fittings and meticulous handcrafting.
This is the pinnacle of our practice, resulting in a heritage-quality piece that is entirely and uniquely yours.
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As most pieces are crafted to order, please allow 3-4 weeks for delivery. Timelines may vary based on the availability of specific imported fabrics and trims.
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We want you to be delighted. Standard-sized items may be returned within 10 days. All made-to-measure and custom orders are final sale.
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Proper care is essential for delicate fabrics and embellishments. Find instructions on cleaning and storing your investment piece.
[Care Instructions]
